You must make the inside connection of your phone or phone related devices yourself in order for the service to work.
EPICTOUCH services require a battery backup unit in the home. When electric power is lost at your home, the battery backup unit will provide electric power for phone service for up to 4 hours of talk time and 8 hours of standby time.
It is best of have at least one phone in your home that does not require an electrical outlet. In the rare case that electricity is lost, the phones that require electricity will not work.
The phone service has many features that you can use to make your life easier. From Caller ID, Voice mail, to call forwarding and call blocking, a feature is available to further enhance your phone service. Visit with a Customer Service Representative to information on these additional services.