fast.com

Bandwidth or Speed of My Connection

This site by Netflix, https://fast.com ,will provide you with a simple test of your download speed or bandwidth.  If you feel that the results do not reflect your subscribed service and you are experiencing issues, please see the additional recommendation for your home network in the articles listed below. Customer Service Representatives are also available […]

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Why do I have problems streaming my favorite show?

Nothing is more frustrating than having some free time to stream your favorite show, only to experience problems connecting or staying connected.  This article identifies the key components that could be the cause of such frustration and possible action that you can take to have a more enjoyable experience. your wireless router your streaming device […]

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What is wireless router firmware and is it important?

Firmware Most electronic equipment used in a home or business network has built-in software to run the device.  This software is usually referred as firmware.  Computers, Smart TVs,  and streaming devices like Roku, and Amazon Fire sticks will prompt a user to upgrade the firmware(software) when that device has an Internet connection. The firmware upgrade will correct […]

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Why does only one device have Internet in my house?

If you have a wireless router or router, be sure that the patch cable from the wall jack is plugged into the WAN or INTernet port of the router.  If the wall jack is plugged into one of the number ports(LAN) of the wireless router then a phone, tablet, laptop, or other  device in the […]

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