What ports do you block on your Broadband service?

EPICTOUCH does provide blocking on several ports that are known to be used by hackers or spammers. This blocking does not guarantee that your network is protected from all threats. EPICTOUCH recommends that users of the service install addition protection. This protection includes firewalls and/or routers, anti-virus, anti-malware or other security tools to their network or […]

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Technical Support Phone Call Scam

An EPICTOUCH Broadband user have reported receiving a phone call that matches the Windows Support phone call scam. EPICTOUCH encourages customers not to allow a person, that calls them, to “step them through” the process of “fixing” their computer. You can read more about this scam on the following websites. http://www.informationweek.com/security/management/microsoft-windows-support-call-scams-7-f/240005023 http://www.microsoft.com/security/online-privacy/avoid-phone-scams.aspx

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Is there anyone I can contact if I get a virus on my computer?

If you feels that they have a virus or other infection on your computer, you are encourage to contact a private computer repair technician. Epic Touch does not provide this type of services for customers. Epic Touch’s Home Connect service does maintain of list of 3rd party technicians that may be able to assist you. […]

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