Email Phishing: What to look for in the email?

HP Technology at Work lists several items to look for in email that is a scam or Phishing email.  The full article is here. The dos and don’ts While it’s easy to advise that common sense is the best way to avoid phishing scams, that’s not always the case. Some of these emails are so […]

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What ports do you block on your Broadband service?

EPICTOUCH does provide blocking on several ports that are known to be used by hackers or spammers. This blocking does not guarantee that your network is protected from all threats. EPICTOUCH recommends that users of the service install addition protection. This protection includes firewalls and/or routers, anti-virus, anti-malware or other security tools to their network or […]

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What is a Phishing?

Phishing is a high-tech scam that uses ‘spoofed’ e-mail spam or pop-up messages to deceive you into disclosing your credit card numbers, bank account information, Social Security number, passwords, or other sensitive information. According to the Federal Trade Commission (FTC), phishers send an email or pop-up message that claims to be from a business or […]

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Technical Support Phone Call Scam

An EPICTOUCH Broadband user have reported receiving a phone call that matches the Windows Support phone call scam. EPICTOUCH encourages customers not to allow a person, that calls them, to “step them through” the process of “fixing” their computer. You can read more about this scam on the following websites. http://www.informationweek.com/security/management/microsoft-windows-support-call-scams-7-f/240005023 http://www.microsoft.com/security/online-privacy/avoid-phone-scams.aspx

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Fake Email Confirmation

One technique that spammers and phishers are using to compromise your computer is sending out fake emails for billing confirmations or fake membership confirmations. Here is one example of such an email. Epic Touch spam filtering may not identify the message as SPAM because the message is more of a FAKE message and does not […]

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Is there anyone I can contact if I get a virus on my computer?

If you feels that they have a virus or other infection on your computer, you are encourage to contact a private computer repair technician. Epic Touch does not provide this type of services for customers. Epic Touch’s Home Connect service does maintain of list of 3rd party technicians that may be able to assist you. […]

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Viruses, Worms, and Trojan Horses

The following information from Microsoft web site can be helpful in understanding Viruses, worms, and Trojan Horses. Viruses, worms, and Trojan Horses are malicious programs that can cause damage to your computer and information on your computer, slow down the Internet, and use your computer to spread themselves to your friends, family, co-workers, and the […]

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